Need help with T-Guard?
This page explains what to do if your access is not active, your account email looks incorrect, your payment needs review, or your device does not connect.
1. Check your account
Open DAOTTA and confirm which email is used in your TriAngels account.
2. Prepare details
Collect payment, email, device, and issue details before contacting support.
3. Contact support
Use your sponsor line where available, or email triangels.work@gmail.com.
Common support cases
I paid, but access is not active
Check your TriAngels / DAOTTA account first. If T-Guard is not shown as active after payment, contact support with your account email and payment details.
I used the wrong email
The account email is important for activation and support. If you used a different email in Telegram, during connection, or in communication, ask support to review the case.
I cannot connect my device
Use only official instructions from your account, bot, support channel, or trusted partner. Do not use unknown configuration files or access keys.
Before contacting support
Account information
Provide the email used in your TriAngels / DAOTTA account. This helps support find the correct access record and avoid confusion with other emails.
Payment information
Include payment date and time, payment method, amount, currency, order ID or payment ID if available, and a payment confirmation screenshot if needed.
Device information
If the issue is technical, include your device type, operating system, what step failed, and what message or screen you see.
Important boundaries
DAOTTA-first purchase path
At the current stage, purchase, renewal, account status, and partner attribution are handled through DAOTTA / the TriAngels account path.
Support first
If access, activation, payment, or email information looks wrong, contact support before starting an external payment dispute or chargeback.
Do not send secrets
Never send passwords, private keys, seed phrases, backup codes, or unrelated personal documents through public chats.
Useful links
Getting Started
Official onboarding guide for purchase path, activation, device connection, and support.
DAOTTA account
Current TriAngels account, purchase, renewal, and partner attribution path.
Legal documents
T-Guard purchase terms, activation policy, refund policy, and personal data consent.